Terms of Service

1) You must pass a soft credit check to become a member of Group Rate Electricity. A soft credit check does not affect your credit score.

2) You authorize Group Rate Electricity to be your Electric Consulting Representative and to switch your electric company as often as needed to keep you at the lowest electric rate including break your contract as long as it is financially beneficial to you and you agree to pay the cancellation fee.

as long as they are financially advantageous to our members provided our members approve and agree to pay the cancellation fee.

3) You authorize Group Rate Electricity to charge your credit card for enrolling you in Group Rate Electricity.

4) You authorize Group Rate Electricity to automatically renew the Management Service for your home every 6-months and automatically charge your credit card every 6-months for the renewal Management Service Fee.

5) You authorize Group Rate Electricity to automatically renew the Management Service for your business every 12-months and automatically charge your credit card every 12-months for the renewal Management Service Fee.

6) You authorize Group Rate Electricity to retain your information so we can provide you with the best electric rate management.

7) You authorize Group Rate Electricity to enroll your electric bill payment on autopay with the electric company as required to get the lowest electric rate.

8) Your electric bill is either autopay or not autopay.

9) Your electric bill is either paper billing or paperless billing.

10) Do not assume your electric bill is on autopay. Check your electric bill every month to see if it is printed autopay or not autopay and take the necessary steps to make sure your electric bill is paid on-time to avoid Late Fee and service interruption.

11) We will notify you via email every time we change your electric company.

12) We will notify you via email 1-month prior to automatically charging your credit card for the renewal Management Service Fee.

13) If your phone number or email is changed, immediately contact Group Rate Electricity so we can update your contact information and keep you informed on important information.

14) Check your email and house mail box to make sure you receive your electric bill every month.

15) Review your electric bill every month to make sure all charges are valid and accurate.

16) If you believe your electric bill is overcharged, immediately email all pages of your electric bill to info@GroupRateElectricity.com so we can review for accuracy and help correct the overcharge.

17) You are responsible for the on-time payment of your electric bill every month.

18) When you receive a renewal offer notice from the electric company, do not accept the renewal offer. Instead, email the renewal offer notice to info@GroupRateElectricity.com and let us take care of all your renewal at a much lower rate than you can do yourself.

19) If you are moving, immediately contact Group Rate Electricity so we can advise you of your best option. Do not contact the electric company and request a service transfer to your new home/business address unless Group Rate Electricity has instructed you to do so.

20) If your power is disconnected due to non-payment of your electric bill, immediately call your electric company and make payment or pay online then call your Transmission Delivery Utility (i.e. Oncor @ 888-313-6862, Centerpoint @ 800-332-7143, TNMP @ 888-866-7456, AEP @ 877-373-4858, SHARYLAND @ 800-545-4513) to get your power reconnected.

21) If you receive a security deposit notice from the electric company, do not pay the security deposit unless Group Rate Electricity has instructed you to do so.

22) If you receive a request from the electric company asking you to provide them with proof of your identification (i.e. Driver License, Social Security, Passport), immediately contact Group Rate Electricity so we can advise you.

23) If you receive a permit requirement notice from the electric company, immediately contact Group Rate Electricity so we can advise you.

24) When the electric company calls and asks you for immediate payment or else your power will be shut off but you are unsure of the electric company, immediately contact Group Rate Electricity before you make payment so we can advise you.

25) If your credit card has changed or expired, immediately contact Group Rate Electricity and provide your new credit card so we can continue to effectively manage your electric account, keep you at the lowest electric rate and avoid management service interruption. If your card is expired or invalid, you will miss out on savings opportunity.

26) If your credit card has changed or expired and your electric bill is on autopay, immediately contact your electric company and provide them with your new credit card to avoid service interruption.

27) If the Management Service Fee is 15-days PAST DUE, you will be charged a $50 Late Fee.

28) All Return Payment will be charged a $50 Fee.

29) If we are unable to charge you the Management Service Fee because your card is DECLINED, we will stop managing your electric account, you will go back to Retail Rate which is 30% to 70% higher than Group Rate Electricity and you will incur a Cancellation Fee from the electric company.

30) The Consulting and Management service provided by Group Rate Electricity will continue until such time we receive a written notice of cancellation from you. All cancellation notice must be received 60-days in advance to avoid Cancellation Fee and Collection.

REMINDER: To process your enrollment, email all pages of your current electric bill to: info@GroupRateElectricity.com