It’s a great service when you factor in how much the electric companies charge. For the best bang for your buck, you should join and then do as many referrals as you can. The owner is very responsive and very helpful. The process does take time to get used to, but once you do then you are good. Just be sure to pay attention when the company is switched because the electric company might not auto pay you. And the electric companies will send you renewal notices that you should ignore.