We have used group rate electricity for 3 1/2 years with no complaints. We have a 2 story house 4300 sq ft house, 3 a/c units , swimming pool. We have saved a LOT of money and Yusuf (owner) has always answered my calls promptly! It is worth every penny we pay for group rate electricity to manage our electric bill. Can you imagine a bill under $200 in the heat of the summer ? Well.. it happens with this company.