Terms of Service

1. You must pass a soft credit check. A soft credit check does not affect your credit score.

2. You authorize Group Rate Electricity to be your Electric Consulting Representative and to switch your electric company as often as needed to keep you at the lowest electric rate including break your contract as long as it is financially beneficial to you and you agree to pay the cancellation fee.

3. You authorize Group Rate Electricity to charge your credit card for the Membership Fee for enrolling you in Group Rate Electricity.

4. You authorize Group Rate Electricity to automatically renew the Management Service for your HOME every 6-months and automatically charge your credit card every 6-months for the renewal Management Service Fee.

5. You authorize Group Rate Electricity to automatically renew the Management Service for your BUSINESS every 12-months and automatically charge your credit card every 12-months for the renewal Management Service Fee.

6. You authorize Group Rate Electricity to retain your information so we can provide you with the best electric rate management.

7. You authorize Group Rate Electricity to enroll your electric bill payment on autopay with the electric company as required to get the lowest electric rate.

8. Your electric bill is either on autopay or not autopay.

9. Your electric bill is either on paper billing or paperless billing.

10. Do not assume your electric bill is on autopay. Check your electric bill every month to see if it is printed autopay or not autopay and take the necessary steps to make sure your electric bill is paid on-time to avoid Late Fee and Service Interruption.

11. We will notify you via email every time we change and switch your electric company. You will receive either an ERCOT postcard or ERCOT email notice regarding the switch within seven federal business days which you must forward to: info@GroupRateElectricity.com immediately so we can review for accuracy. Also, you will receive an email from the new electric company detailing your electricity plan (TOSA, YRAC, EFL) and your electric account number within three federal business days which you must forward to: info@GroupRateElectricity.com immediately so we can review for accuracy. If you do not receive the new electric company enrollment documents (TOSA, YRAC, EFL) and your account number within three federal business days then you must send an email to: info@GroupRateElectricity.com immediately and let us know.

12. We will notify you via email 1-month prior to automatically charging your credit card for the renewal Management Service Fee.

13. If your phone number or email is changed, you must contact Group Rate Electricity immediately so we can update your contact information and keep you updated on important information.

14. Check your email and house mail box to make sure you receive your electric bill every month.

15. Review your electric bill every month to make sure all charges are valid and accurate.

16. If you believe your electric bill is overcharged, you must immediately email a PDF copy of your electric bill (all pages) to: info@GroupRateElectricity.com so we can review for accuracy.

17. You are responsible for the on-time payment of your electric bill every month.

18. When you receive a RENEWAL OFFER notice from the electric company, DO NOT accept the renewal offer. Instead, email the renewal offer notice to: info@GroupRateElectricity.com immediately and let us take care of your renewal at a much lower rate than you can do yourself.

19. If you are moving, you must contact Group Rate Electricity immediately so we can advise you of your best option. DO NOT contact the electric company and request a service transfer to your new HOME or BUSINESS address unless Group Rate Electricity has instructed you to do so.

20. If your power is disconnected due to non-payment of your electric bill, you must call your electric company immediately and make payment or pay online then call your Transmission Delivery Utility (i.e. ONCOR: 888-313-6862, CENTERPOINT: 800-332-7143, TNMP: 888-866-7456, AEP: 877-373-4858, SHARYLAND: 800-545-4513) to get your power reconnected.

21. If you receive a SECURITY DEPOSIT notice from the electric company, DO NOT pay the security deposit unless Group Rate Electricity has instructed you to do so.

22. If you receive a request from the electric company asking you to provide them with proof of your identification (i.e. Driver License, Social Security, Passport), you must contact Group Rate Electricity immediately so we can advise you.

23. If you receive a PERMIT REQUIREMENT notice from the electric company, you must contact Group Rate Electricity immediately so we can advise you.

24. If you receive an email notification from your current electric company or from the Public Utility Commission saying that your electric company is going out of business and that your power will be acquired or transferred to another Retail Electric Company then you must contact Group Rate Electricity immediately so we can advise you.

25. When the electric company calls and asks you for immediate payment or else your power will be shut off but you are unsure of the electric company, you must contact Group Rate Electricity immediately before you make payment so we can advise you.

26. If your credit card has changed or expired, you must contact Group Rate Electricity immediately and provide your new credit card so we can continue to effectively manage your electric account(s), keep you at the lowest electric rate and avoid management service interruption. If your card is expired or invalid, you will miss out on savings opportunity.

27. If your credit card has changed or expired and your electric bill is on autopay, you must contact your electric company immediately and provide them with your new credit card to avoid service interruption.

28. If the renewal Management Service Fee is 7-days PAST DUE, you will be charged $50 Late Fee.

29. All Return Payment will be charged $50 Fee.

30. If we are unable to charge you the Management Service Fee because your card is DECLINED, we will stop managing your electric account, you will go back to Retail Rate and you will incur a Cancellation Fee.

31. The Consulting and Management service provided by Group Rate Electricity will continue until such time we receive a written notice of cancellation from you. All cancellation notice must be received 60-days in advance to avoid Cancellation Fee and Collection.

Terms of Use

This site is offered to you, the residential and business electricity user, conditioned on your acceptance without modification of the terms, conditions and notices contained herein. Your use of this site constitutes your agreement to all such terms, conditions and notices. This site is powered and operated by Group Rate Electricity (“Group Rate Electricity”, “we” or “us”). You must be 18 years of age or older to use this site.

Personal and Noncommercial Use Limitation

This site is for your personal and commercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell any information, software, products or services obtained from this site.

You specifically agree not to access (or attempt to access) the content of the site through any automated means (including the use of any script, web crawler, robot, spider, or scraper), and that you will not forge or manipulate identifiers in order to disguise the origin of any access (or attempted access) to the site.

All content on this site is copyright protected by Group Rate Electricity (© 2025). All rights reserved. Other product and company names mentioned herein may be the trademarks of their respective owners.

Liability Disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS AND SERVICES PUBLISHED ON THIS SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. WE MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THIS SITE AT ANY TIME.

EXCEPT FOR THE SPECIFIC SELECTION SERVICE SOLD BY US, SERVICE AND PRODUCT OFFERINGS MADE AVAILABLE FOR PURCHASE BY YOU ON THIS SITE ARE MADE AND OFFERED DIRECTLY BY THE APPLICABLE RETAIL ELECTRIC PROVIDER. WHEN YOU PURCHASE ANY PRODUCT OR SERVICE FROM A RETAIL ELECTRIC PROVIDER OTHER THAN US THROUGH THIS SITE, YOU ARE CONTRACTING DIRECTLY WITH THE RETAIL ELECTRIC PROVIDER THAT WILL BE PROVIDING THAT PRODUCT OR SERVICE TO YOU. THIS SITE FACILITATES YOUR TRANSACTIONS WITH RETAIL ELECTRIC PROVIDERS. YOU ARE PURCHASING OR ORDERING PRODUCTS OR SERVICES FROM GROUP RATE ELECTRICITY WHEN YOU SUBMIT AN ORDER. ALTHOUGH WE ARE INTERESTED IN RECEIVING FEEDBACK REGARDING RETAIL ELECTRIC PROVIDERS AND THEIR PRODUCTS AND SERVICES, AND MAY FROM TIME TO TIME ASSIST YOU IN YOUR DEALINGS WITH SUCH RETAIL ELECTRIC PROVIDERS, GROUP RATE ELECTRICITY IS NOT RESPONSIBLE FOR THE PERFORMANCE OF ANY RETAIL ELECTRIC PROVIDER.

GROUP RATE ELECTRICITY DOES NOT MAKE ANY REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION, SOFTWARE, PRODUCTS OR SERVICES CONTAINED ON THIS SITE FOR ANY PURPOSE. ALL SUCH INFORMATION, SOFTWARE, PRODUCTS AND SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. WE HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS AND SERVICES, INCLUDING, WITHOUT LIMITATION, ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NONINFRINGEMENT. IN NO EVENT SHALL WE BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THIS SITE OR WITH ANY DELAY OR INABILITY TO USE THIS SITE, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS OR SERVICES OBTAINED THROUGH THIS SITE, OR OTHERWISE ARISING OUT OF THE USE OF THIS SITE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

No Unlawful or Prohibited Use

As a condition of your use of this site, you warrant that you will not use this site for any purpose that is unlawful or prohibited by these terms, conditions and notices.

Use of E-mails and Other Communications Methods

This site provides the ability to send e-mails or similar messages and communications to the Retail Electric Providers and to us. You agree to use communication methods available on this site only to send messages and material that are proper and related to the subject matter for which this communication method was made available. By way of example, and not as a limitation, you agree that when using an e-mail or other communication method made available on this site, you will not do any of the following: (i) Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; (ii) Publish, post, distribute or disseminate any defamatory, infringing, obscene, indecent, false, untruthful or unlawful material or information; (iii) Advertise or offer to sell any goods or services or conduct or forward surveys, contests or chain letters.

You acknowledge that all forums are public and not private communications. Further, you acknowledge that communications to or from Retail Electric Providers are not endorsed by us and such communications shall not be considered reviewed, screened or approved by us.

Modification of These Terms and Conditions

We reserve the right to change the terms, conditions and notices under which this site is offered.

General

You agree that no joint venture, partnership, employment or agency relationship exists between you and us as a result of this agreement or use of this site. Nothing contained in this site shall be construed to prevent us from complying with law enforcement requests or requirements relating to your use of this site or information provided to or gathered by us with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision, and the remainder of the agreement shall continue in effect. This agreement constitutes the entire agreement between you and us with respect to your use of this site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. Fictitious names of companies, products, people, characters and/or data mentioned herein are not intended to represent any real individual, company, product, or event. Any rights not expressly granted herein are reserved.

Use of Our Services

Whenever you order or purchase a service or product through this site you are warranting to us and the applicable Retail Electric Provider that you are at least 18 years of age and possess the legal authority to enter into the transactions made available through this site and will use this service in accordance with all terms and conditions herein and as set forth in this site. You agree to be financially responsible for your use of and all transactions made in connection with services and products ordered or purchased through this site. Without limitation, any speculative, false or fraudulent purchase, order, reservation or notification to any Retail Electric Provider through this site is prohibited. You agree that you will be completely responsible for all charges, fees, duties, taxes and assessments arising out of the purchases and orders you make through this site. Group Rate Electricity is an Energy Management and Consulting company. Group Rate Electricity is not a Retail Electric Provider. By entering your payment information you are purchasing an energy management and consulting service that will give you the lowest Group Rate. Some Retail Electric Providers may require a deposit for new accounts usually determined by credit standing and bill payment history. Rates are subject to change.

Privacy Policy

Protection of Your Personally Identifiable Information

Group Rate Electricity is committed to maintaining the security of Personally Identifiable Information obtained through our site. We take significant precautions to protect your Personally Identifiable Information both online and offline. Accordingly, your credit card payment information is processed through a secure channel. Personal login information such as name and address is protected from unauthorized access.

Your Information

We collect information about you such as your name, address, telephone numbers, e-mail addresses and other information that can identify you as a specific individual (“Personally Identifiable Information”). On those pages of our site where Personally Identifiable Information is collected in order for you to purchase or request further information about a product or service, we describe what information is required in order to provide you with Group Rate Electricity service. You must be 18 years of age or older to request and receive Group Rate Electricity service.

Purchase Information

We collect credit card information necessary to process billing for our services when you agree to use Group Rate Electricity, which may include card number, card type, cardholder name, billing address and expiration date.

When you request additional information or have a question regarding Group Rate Electricity services offered on this site, we collect Personally Identifiable Information that we may need to contact you with a response to your request or inquiry.

Our Service Providers

It is our intention to maintain reputable service providers to offer residents and businesses a variety of products and services on our site. All services and products throughout our site are provided by third parties and are identified and described as such. When choosing to purchase products or services from any service provider, you must take into consideration that you will be transacting business directly with this service provider.

Use of Your Personally Identifiable Information

Personally Identifiable Information collected on this site may be used to:

Process your FREE Analysis
Send notifications of nearing expiration
Respond to your questions or inquiries
Improve the quality of our site

Sharing Your Personally Identifiable Information

We do not sell, share or rent your Personally Identifiable Information to others. Your personally identifiable information is only used to process your FREE Analysis and payment for services.

Notifications of Changes

We reserve the right to modify or amend this Privacy and Security Statement at any time and for any reason. If we are going to use your Personally Identifiable Information in a manner materially different from that stated at the time of collection we will notify you via e-mail or other available means. You will have a choice as to whether or not we use your information in this materially different manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our Web site notifying users of the change. In some cases where we post the notice we will also e-mail users, notifying them of the changes in our privacy practices.

Refund Policy

If you find a lower electric rate with no deposit within 3-days of enrolling in Group Rate Electricity and you provide us a copy of your enrollment confirmation, we will refund 100% of your money paid to Group Rate Electricity.

We will never make a recommendation unless it is financially beneficial and saves you money. We are committed to providing you the best electric rate management.

Terms of Service

Terms of Service

Terms of Use

Privacy Policy

Refund Policy

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